Shipping & Refund Policy
Shipping Policy
At NORTHYX, we work hard to get your order to you as quickly and safely as possible.
-
Processing Time: Orders are typically processed within 1 business days.
-
Shipping Time: Once shipped, delivery usually takes 2-4 business days, depending on your location and local customs processing.
Please note that shipping times are estimates and may vary due to carrier delays, holidays, or other unforeseen circumstances. You will receive a tracking number as soon as your order has been shipped.
Refund Policy
We want you to feel confident when shopping with us. That’s why we offer a 5-day refund window.
-
Refund requests must be made within 5 days of receiving your order.
-
We believe 5 days is enough time for you to decide whether you truly like what you received.
-
Items must be in their original condition and packaging.
Once your return is approved and received, your refund will be processed back to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or payment provider.
Please note:
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
If you have any questions about shipping or refunds, feel free to contact our support team at [stroupee22026@gmail.com]. We’re always happy to help.